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Oracle® WebCenter Content Setup Guide for Records
11g Release 1 (11.1.1)

Part Number E10640-03
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7 Configuration Options

This chapter contains information for administrators who are responsible for configuring the system, usually those with the Records Administrator role. Certain configuration procedures described here and in other chapters may also apply to other users if they have been given the appropriate rights. The required rights are noted for each procedure.

This chapter covers the following topics:

7.1 Retention Options

Several system-wide configuration settings are specified on the Configure Retention Settings Page. This chapter discusses the following specific configuration screens and tasks. Other configuration options are discussed in the remaining chapters of this book.

Most of these options can be set by selecting the checkbox next to the option. For details about each option, see Section A.2, "Configure Retention Settings Page." Other options that require further configuration are discussed later in this section.

General configuration choices are available by choosing Records then Configure from the Top menu. Choose Settings to open the Configure Retention Settings Page.

General options:

Record Definition options:

Security options:

Notification options:

Scheduling options:

User interface options:

DoD Configuration options:

Classified topic options:

7.1.1 Setting the Fiscal Calendar

The fiscal calendar is the calendar used by an organization for financial and accounting purposes. A fiscal year may coincide with a calendar year (that is, run from January 1 to December 31), but it does not need to.

Specify the start date of the fiscal year once, unless the organization changes the fiscal start date or the start date varies from year to year. The fiscal start date may need to be set manually each year if your organization has a unique fiscal calendar start, such as the first Monday of each year, for example, because a date does not fall on the same weekday each year.

Permissions:

The Admin.RecordManager right is required to perform this task. This right is assigned by default to the Records Administrator role.

To set the fiscal calendar start date, complete the following steps:

  1. Choose Records then Configure then Settings from the Top menu.

    The Configure Retention Settings Page opens.

  2. Specify the date the fiscal year begins for the organization in the Start of Fiscal Calendar box. To enter a date, enter the starting date and select the month from the list. For example, if your organization starts its fiscal calendar on April 1, type 1 and select April from the list of months.

  3. Click Submit Update.

    A message is displayed saying the configuration was successful.

  4. Click OK.

7.1.2 Setting Performance Monitoring

You can enable performance monitoring to check the status of batch processing, service calls, and other system information. To enable this, choose Records then Audit from the Top menu. Choose Configure then Performance Monitoring.

Several default numbers have been set as a starting point for monitoring. Actual performance variations will depend on the hardware used at the site and other variables such as total amount of content and software in use.

For details about using performance monitoring, see the Oracle WebCenter Content Administrator's Guide for Records.

7.2 PCM Options

Some general configuration options for Physical Content Management are available on the Configure Physical Settings Page. This is similar to the Configure Retention Settings Page where a series of options are used to determine system functionality.

To access this page, choose Physical then Configure then Settings from the Top menu. Other configuration options are available on the Configure menu, such as setting up chargebacks, invoices, and other aspects of Physical Content Management.

Other chapters in this guide discuss how to configure components to use for Physical Content Management. See Chapter 8, "Configuring Physical Content Management" and Chapter 9, "Setting Up PCM Storage Space" for details and see the Oracle WebCenter Content Administrator's Guide for Records for additional information

The following options appear on the Configure Physical Settings Page:

7.3 Setting Up Workflows

Important:

Workflow creation is only needed to enable category disposition approval processing, reservation processing, or offsite request processing. If you do not need that functionality, you do not need to set up any workflows.

Workflows are used to specify how content is routed for review, approval, and release to the system. A criteria workflow is used for content that enters the review process automatically, based on metadata matching predefined criteria. A basic workflow is one used to process specific content items.

Three specific criteria workflows must be set up in order for the following functionality to work:

A workflow is composed of several steps that route the content to groups of people in an alias list. It can be customized to exit when completed, branch content depending on certain conditions, and use variables to designate unknown users.

After a workflow is enabled, it goes through several specific stages:

Workflows are discussed in detail in the Oracle WebCenter Content Application Administrator's Guide for Content Server. This section describes only the information needed to establish the three workflows necessary for Oracle WebCenter Content: Records.

7.3.1 Workflow Prerequisites and Process

The following steps briefly explain the Criteria workflow process and some of the tasks that should be performed before setting up the workflow:

  1. A user with Workflow rights sets up the Criteria workflow by defining the following:

    • Security groups: The RecordsGroup, Reservation and Offsite security groups are required.

    • Metadata fields and values: These fields are set up at installation (for example, OffsiteRequest.)

    • Review steps and reviewers for each step: It is good practice to discuss workflows with the people involved so they are aware of the responsibilities they will have in the process.

    • If a group of people need to be included in an alias that should be created ahead of time. The following alias lists are needed:

      • Disposition Reviewers: Those people who will review disposition criteria. Suggested name: DispositionReviewGroup.

      • Reservation Reviewers: Those people who can approve reservation requests. Suggested name: ReservationGroup.

      • Offsite Request Reviewers: Those people who review requests for offsite storage. Suggested name: OffSiteRequestReviewGroup.

      See the Oracle WebCenter Content System Administrator's Guide for Content Server for details about adding aliases and adding users to alias groups.

  2. A user with Workflow rights starts the Criteria workflow by enabling it.

  3. When content is checked in with the defined security group and metadata field value, the content enters the workflow.

  4. Reviewers for the first step are notified by e-mail that the revision is ready for review.

  5. The reviewers approve or reject the revision.

    • If the step is a reviewer/contributor step, the reviewers can check out the revision, edit it, and check it back in before approving it. For example, administrators may need to alter a reservation request.

    • If a user rejects the revision, the workflow returns to the previous contribution step, and the users for that step are notified by e-mail.

    • When the minimum number of users have approved the revision, it goes to next step. If the minimum number of approvals is 0, the revision moves to the next step automatically.

  6. When all steps are complete, the revision is released to the system.

7.3.2 Creating Necessary Workflows

Permissions:

The Rights.Apps.Workflow right is required to perform this task. This right is not assigned by default to any role. It must be assigned to a role before a workflow can be created.

This section details the specific requirements for the three workflows needed for Oracle WebCenter Content: Records functionality:

7.3.2.1 Category Dispositions Workflow

The Category Disposition Workflow is used to approve the disposition rules on a category before the rules are enacted.

  1. Choose Administration then Admin Applets from the Main menu.

    The Administration Applets Page opens.

  2. Click Workflow Admin.

    The Workflow Admin dialog opens.

  3. Click the Criteria tab. Click Add.

    The New Criteria Workflow dialog opens.

  4. Enter the following information:

    • Workflow name: CategoryDispositionsProcess.

    • Description: Category Disposition Processing.

    • Security Group: Select RecordsGroup from the list.

    • Original Author Edit Rule: Select Edit Revision.

    • Has Criteria Definition: Select this checkbox.

    • Field: Select Type from the list.

    • Operator: This should say Matches.

    • Value: Select RetentionCategory from the list.

    Click OK when done. The Workflow Admin dialog opens.

  5. In the Criteria portion of the dialog, in the Steps section, click Add.

    The Add New Step dialog opens.

  6. Enter the following information:

    • Step name: CategoryDispositionsReview.

    • Description: Review Category Dispositions.

    • Users can review and edit (replace) the current revision: Select this checkbox.

    • Click the Users tab then click Add Alias. Select the alias list for the users who will review dispositions and click OK.

    • Click the Exit Condition tab. In the Required Approvers portion, select the checkbox for All Reviewers.

  7. Click OK. The Workflow Admin dialog opens.

  8. Click Enable to start the workflow.

7.3.2.2 Reservation Processing Workflow

The Reservation workflow is used to process reservation requests for physical items.

  1. Choose Administration then Admin Applets from the Main menu.

    The Administration Applets Page opens.

  2. Click Workflow Admin.

    The Workflow Admin dialog opens.

  3. Click the Criteria tab. Click Add.

    The New Criteria Workflow dialog opens.

  4. Enter the following information:

    • Workflow name: ReservationProcess.

    • Description: Processes reservations.

    • Security Group: select Reservation.

    • Original Author Edit Rule: Select Edit Revision.

    • Has Criteria Definition: Select this checkbox.

    • Field: Select Type.

    • Operator: This should say Matches.

    • Value: Select Request.

    Click OK when done. The Workflow Admin dialog opens.

  5. In the Criteria portion of the dialog, in the Steps section, click Add.

    The Add New Step dialog opens.

  6. Enter the following information for the first step:

    • Step name: RequestReview

    • Description: Review Request

    • Users can review and edit (replace) the current revision: selected.

    • Click the Users tab then click Add Alias. Select the alias list for the users who will review reservation requests and click OK.

    • Click the Exit Condition tab. In the Required Approvers portion, select At Least This Many Reviewers and enter 1 for the value.

    • Click OK. The Workflow Admin dialog opens.

  7. In the Criteria portion of the dialog, in the Steps section, click Add.

    The Add New Step dialog opens.

  8. Enter the following information for the second step:

    • Step name: RequestComplete

    • Description: Complete the request

    • Users can review the current revision: selected.

    • Click the Users tab then click Add Alias. Select the alias list for the users who will complete the reservation requests and click OK.

    • Click the Exit Condition tab. In the Required Approvers portion, select At Least This Many Reviewers and enter 0 for the value.

    • Click the Events tab.

      • Click Edit in the Entry section. Click the Custom tab then select Custom Script Evaluation. Enter the following code

        <$wfSet("wfJumpName", "complete")$>
                <$wfSet("wfJumpEntryNotifyOff", "1")$>
        

        Click OK.

      • Click Edit in the Update section. Click the Custom tab then select Custom Script Evaluation. Enter the following code:

        <$if parseDate(dOutDate) < parseDate(dateCurrent(1))$>
                <$wfSet("wfJumpName", "complete_update")$>
                <$wfSet("wfJumpTargetStep", wfCurrentStep(10))$>
                <$wfSet("wfJumpEntryNotifyOff", "1")$>
        <$endif$>
        

        Click OK.

  9. Click OK. The Workflow Admin dialog opens.

  10. Click Enable to start the workflow.

7.3.2.3 Offsite Storage Workflow

The Offsite Storage workflow is used to process requests to store physical items offsite.

  1. Choose Administration then Admin Applets from the Main menu.

    The Administration Applets Page opens.

  2. Click Workflow Admin.

    The Workflow Admin dialog opens.

  3. Click the Criteria tab. Click Add.

    The New Criteria Workflow dialog opens.

  4. Enter the following information:

    • Workflow name: OffsiteProcess.

    • Description: Processes Offsite Requests.

    • Security Group: select Offsite.

    • Original Author Edit Rule: select Edit Revision.

    • Has Criteria Definition: selected.

    • Field: select Type.

    • Operator: this should say Matches.

    • Value: select Offsiterequest.

    Click OK when done. The Workflow Admin dialog is opens.

  5. In the Criteria portion of the dialog, in the Steps section, click Add.

    The Add New Step dialog opens.

  6. Enter the following information for the first step:

    • Step name: OffsiteRequestReview.

    • Description: Review Offsite Request.

    • Users can review and edit (replace) the current revision: selected.

    • Click the Users tab then click Add Alias. Select the alias list for the users who will review reservation requests and click OK.

    • Click the Exit Condition tab. In the Required Approvers portion, select At Least This Many Reviewers and enter 1 for the value.

  7. Click OK. The Workflow Admin dialog opens.

  8. Click Enable to start the workflow.

7.4 Configuration with Desktop Integration Suite

When using Oracle DIS with the Records system with the DoD compliance component enabled, users may not be able to check in files by copying and pasting or by dragging and dropping them into contribution folders. DoD compliance requires that the Category or Folder fields be required during checkin, that means an item cannot be checked in if the field is empty.

Because copying and pasting or dragging and dropping into a folder often does not require any additional user interaction, the checkin will not complete successfully unless the administrator configures the Records system to enable such checkins.

Several workarounds for this issue are available:

7.5 Configuration Variables

Several configuration variables are available that can be included (or modified) in a configuration file to change the behavior or interface of the software. In addition to the configuration variables described here, flags in the rma_email_environment.cfg file can be set to determine which fields can be edited during events such as checkin and update for e-mail content. The flags are a double-colon-separated list.

The following is an overview of the more commonly used configuration variables. For details about each variable, see the Oracle WebCenter Content Idoc Script Reference Guide.