C Troubleshooting Repository Creation Utility

This appendix describes solutions to common problems that you might encounter when running Repository Creation Utility (RCU). It contains the following sections:

Section C.1, "General Troubleshooting Tips"
Section C.2, "RCU Log Files"
Section C.3, "Need More Help?"

C.1 General Troubleshooting Tips

If you encounter an error during installation:

Read the Oracle Fusion Middleware Release Notes for the latest updates. The most current version of the release notes is available on Oracle Technology Network in the Oracle Fusion Middleware Documentation page.

Select the documentation library for your specific product release to view the release notes.
Verify that your computer meets the requirements specified in the Oracle Fusion Middleware System Requirements and Specifications document.

Select the document that is applicable for your release.
Verify that your environment meets the certification requirements as specified in the System Requirements and Supported Platforms for Oracle Fusion Middleware 11gR1 document, which can be found on the Oracle Fusion Middleware Supported System Configurations page.
Make sure that your database is up and running.
If you entered incorrect information on one of the screens, use the navigation pane on the left hand side of the graphical interface to return to that screen.
If an error occurred while running RCU:
1. Note the error and review the installation log files (see Section C.2, "RCU Log Files").
2. Correct the issue that caused the error. Depending on the type of error, you may either continue with your RCU operation, or be forced to restart RCU.
3. Continue or restart RCU to complete your desired operation.

C.2 RCU Log Files

The main RCU log file is written to the RCU_HOME/rcu/log/logdir.date_timestamp/rcu.log (on UNIX operating systems) or RCU_HOME\rcu\log\logdir.date_timestamp\rcu.log (on Windows operating systems) file. For example, on a UNIX operating system:

RCU_HOME/rcu/log/logdir.2010-01-02_03-00/rcu.log

In addition to this general log file, each component writes a log file of its own. All component log files are also written to the RCU_HOME/rcu/log/logdir.date_timestamp (on UNIX operating systems) or RCU_HOME\rcu\log\logdir.date_timestamp (on Windows operating systems) directory.

Table C-1 lists the component log file names in alphabetical order by log file name.

Table C-1 RCU Component Log File Names

Component	Log File Name
Activity Graph and Analytics	`activities.log`
Authorization Policy Manager	`apm.log`
Business Activity Monitoring	`bam.log`
Business Intelligence Platform	`biplatform.log`
Oracle WebCenter Content Server 11g - Complete	`contentserver11.log`
Oracle WebCenter Content Server 11g - Search	`contentserver11search.log`
Oracle Content Server 10g	`contentserver.log`
Discoverer	`discoverer.log`
Oracle Discussions Crawler	`discussions_crawler.log`
Oracle Discussions	`discussions.log`
Registry	`epmregistry.log`
Audit Services	`iau.log`
Audit Services for OES	`iauoes.log`
Oracle Imaging and Process Management	`ipm.log`
Oracle Information Rights Management	`irm.log`
Metadata Services	`mds.log`
Oracle Access Manager	`oam.log`
Oracle Adaptive Access Manager	`oaam.log`
Oracle Adaptive Access Manager (Partition Support)	`oaam_partn.log`
Master and Work Repository	`odi.log`
Oracle Internet Directory	`oid.log`
Oracle Identity Federation	`oif.log`
Oracle Identity Manager	`oim.log`
Enterprise Scheduler Service	`oraess.log`
SIP Infrastructure Location Service	`orasdpls.log`
User Messaging Service	`orasdpm.log`
SIP Infrastructure Subscriber Data Service	`orasdpsds.log`
Presence	`orasdpxdms.log`
Portal	`portal.log`
Portlet Producers	`portlet.log`
SOA Infrastructure	`soainfra.log`
Oracle WebCenter Content: Records	`urm.log`
Spaces and Services	`webcenter.log`

C.3 Need More Help?

If this appendix does not solve the problem you encountered, try looking for a solution on My Oracle Support (formerly OracleMetaLink):

https://support.oracle.com/

If you are unable to find a solution for your problem, open a service request.