Oracle® Fusion Middleware Installation Guide for Oracle Web Tier 11g Release 1 (11.1.1) Part Number E14260-02 |
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This appendix describes solutions to common problems that you might encounter when installing Oracle Web Tier. It contains the following sections:
If you encounter an error during installation:
Read the Oracle Fusion Middleware Release Notes for the latest updates. The most current version of the release notes is available on Oracle Technology Network (http://www.oracle.com/technology/documentation
).
Verify that your computer meets the requirements specified in Section 2.1, "System Requirements and Certification".
If you entered incorrect information on one of the installation screens, return to that screen by clicking Back until you see the screen.
If an error occurred while the installer is copying or linking files:
Note the error and review the installation log files.
Remove the failed installation by following the steps in Chapter 3, "Deinstalling Oracle Web Tier".
Correct the issue that caused the error.
Restart the installation.
This section contains solutions to common problems that you might encounter when installing Oracle Fusion Middleware. The following topics are covered:
The installer writes logs files to the Oracle_Inventory_Location
/log
(on UNIX operating systems) or Oracle_Inventory_Location
\logs
(on Windows operating systems) directory. On UNIX systems, if you do not know the location of your Oracle Inventory directory, you can find it in the Web_Tier_ORACLE_HOME
/oraInst.loc
file. On Windows systems, the default location for the inventory directory is C:\Program Files\Oracle\Inventory\logs
.
The following install log files are written to the log directory:
install
date-time-stamp
.log
This is the main log ifle.
install
date-time-stamp
.out
This log file contains the output and error streams during the installation.
installActions
date-time-stamp
.log
This file is used by tbe installer GUI to keep track of internal information.
installProfile
date-time-stamp
.log
This log file contains the overall statistics like time taken to complete the installation, as well as configuration, memory and CPU details.
oraInstall
date-time-stamp
.log
This log file contains the output stream of the copy session.
If you start the installer with the -printtime
parameter, the timeTaken
date-time-stamp
.log
and time
date-time-stamp
.log
files are created in the same directory:
timeTaken
date-time-stamp
.log
This file contains information for the amout of time taken to move between screens (applicable for GUI installations only).
time
date-time-stamp
.log
This file contains time information for the copy session.
If you start the installer with the -printmemory
parameter, the memory
date-time-stamp
.log
file is created. This file contains memory usage information for the copy session.
To create a log file of your configuration session, start the Configuration Wizard with the -log
option, as shown below:
On UNIX operating systems:
% ./config.sh -log=log_filename
On Windows operating systems:
G:\ config.cmd -log=log_filename
If you specify an absolute path with your log_filename then your log file will be created there. If you only specify a file name with no path, then the log files are created in the Web_Tier_ORACLE_HOME
/common/bin
(on UNIX operating systems) or Web_Tier_ORACLE_HOME
\common\bin
(on Windows operating systems) directory.
Java Required Files (JRF) bits are included with an Oracle Web Tier installation because they are required by some Oracle Web Tier components. These bits should not be used to configure JRF in a WebLogic domain.
To configure JRF in a WebLogic domain, you should the JRF included with some other Oracle Fusion Middleware products, such as Oracle SOA Suite or Enterprise Manager. Configuring JRF from the Web Tier Oracle Home directory is not supported.
If this appendix does not solve the problem you encountered, try these other sources:
Oracle Fusion Middleware Release Notes, available on the Oracle Technology Network (http://www.oracle.com/technology/documentation
)
My Oracle Support (formerly OracleMetaLink: http://metalink.oracle.com
)
If you do not find a solution for your problem, open a service request.