1 Installing and Configuring Oracle Enterprise Content Management Suite

1.3.1 Installing a Database

The configuration of Oracle Enterprise Content Management Suite requires the availability of a supported database. The database must be up, and a database instance must be running before you create schemas for the suite's applications with Repository Creation Utility (RCU) and before you configure any of the applications. The database does not have to be on the same machine where you are installing the suite.

The database must be compatible with RCU. This guide describes using RCU with Oracle Database. For more information, see Section 1.4, "Creating Oracle Enterprise Content Management Suite Schemas." For information about using Microsoft SQL Server or IBM DB2 with RCU, see Oracle Fusion Middleware Installation Guide for Oracle Enterprise Content Management Suite.

The overall performance of an Oracle UCM system is dependent on the speed at which files that are checked into the server can be stored and retrieved. Using a database to store the files that are stored in the server requires that the database can execute both Read and Write commands at speeds similar to a file system. Oracle Secure Files meets this standard. For databases other than Oracle Database, consult your database provider to ensure that the database can achieve your storage and retrieval requirements.

For the latest information about supported databases, see the Oracle Fusion Middleware Supported System Configurations page on Oracle Technology Network at

http://www.oracle.com/technology/software/products/ias/files/fusion_certification.html

For more information about Oracle Database, see the Oracle Database Documentation page on Oracle Technology Network at

http://www.oracle.com/technology/documentation/database.html

1.3.2 Creating Schemas for Oracle Enterprise Content Management Suite Applications

Before you can configure an Oracle Enterprise Content Management Suite application, you need to use RCU to create a schema for it in the database. You can create the schema before or after you install Oracle WebLogic Server or Oracle Enterprise Content Management Suite. For information about how to create schemas for applications, see Section 1.4, "Creating Oracle Enterprise Content Management Suite Schemas."

1.3.3 Installing Oracle WebLogic Server in a Middleware Home

Oracle Enterprise Content Management Suite requires a Middleware home directory in which Oracle WebLogic Server is installed on your system. If your system does not already have Oracle WebLogic Server, you can install it in a new Middleware home directory, before or after installation of the database and creation of the schemas.

To install Oracle WebLogic Server in a Middleware home:

1. Insert the Oracle WebLogic Server DVD, or download WebLogic Server 11gR1 (10.3.3) for your platform from either of these web sites:

   • Oracle E-Delivery at

     http://edelivery.oracle.com/
     

   • Oracle WebLogic Server Downloads page on Oracle Technology Network (OTN) at

     http://www.oracle.com/technology/software/products/ias/htdocs/wls_main.html
     

   You can download one of the following executable files:

   • wls_linux32.bin (for a Linux x86 operating system)

   • wls_win32.exe (for a 32-bit Windows operating system)

   • wls_generic.jar (for any 64-bit operating system)

   The 32-bit executable files are bundled with the appropriate JDK version. If you use the 64-bit installer, you will need to invoke the installer with a supported JDK for your platform. This JDK must be installed on your system before you install Oracle WebLogic Server. The JDK must be installed in a directory without spaces in the directory path (not underneath the /Program Files directory in a Windows operating system). For a list of supported JDKs for your operating system, see the Oracle Fusion Middleware Supported System Configurations, described in Section 1.2, "Meeting System Requirements and Certification."

2. Either run your installer file directly from the DVD, or copy the file to your local system and run it locally, after considering these notes:

   • Before running the installer on a UNIX operating system that is running XWindows, you need to set your system's DISPLAY environment variable to a valid X Server to redirect the display to a system with suitable graphic capabilities.

   • If you installed a JDK for your system, set the JAVA_HOME environment variable to the installation location.

   • If you are installing Oracle WebLogic Server on a 64-bit system and using a 32/64-bit hybrid JDK (such as the HP JDK for HP-UX or SUN JDK for Solaris SPARC), you need to use the -d64 flag when you run the installer.

     To validate that your JAVA_HOME environment variable refers to a 64-bit JDK when you use a 32/64-bit hybrid JDK, execute either of the following commands, in which JAVA_HOME is the value of the environment variable:

     JAVA_HOME/bin/java -version
     
     JAVA_HOME/bin/java -d64 -version
     

   To run the installer on a 32-bit Linux operating system, use this command:

   ./wls_linux32.bin
   

   To run the installer on a 32-bit Windows operating system, use this command:

   wls_win32.exe
   

   To run the installer on a 64-bit UNIX operating system, use either of these commands:

   JAVA_HOME/bin/java -jar wls_generic.jar
   

   JAVA_HOME/bin/java -d64 -jar wls_generic.jar
   

   To run the installer on a 64-bit Windows operating system, use this command:

   JAVA_HOME\bin\java -jar wls_generic.jar
   

3. Welcome screen

   Click Next.

4. Choose Middleware Home Directory screen

   Select Create a new Middleware Home.

   Specify a location for your new Middleware home directory, which MW_HOME represents in path names. If this directory already exists on your system, the directory must be empty. If it does not already exist, then the installer creates it.

   Note:

   Record this location because you will need to provide it during the installation of Oracle Enterprise Content Management Suite.

   For more information, see "Middleware Home and WebLogic Home Directories" in Oracle Fusion Middleware Installation Planning Guide.

   Click Next.

5. Register for Security Updates screen

   Select whether or not to receive the latest product and security updates. If you choose not to receive anything, you need to verify your selection.

   Click Next.

6. Choose Install Type screen

   Select Typical, and click Next.

   If you are prompted for a JDK location on a 64-bit system, specify a JDK:

   1. Browse to the JDK location.

   2. Select the directory that contains the bin directory

   3. Click Next.

7. Choose Product Installation Directories screen

   Specify a location for your Oracle WebLogic Server home directory, which WL_HOME will represent in path names in this document. The default location for WL_HOME follows:

   • UNIX operating system

     MW_HOME/wlserver_10.3
     

   • Windows operating system

     MW_HOME\wlserver_10.3
     

   For more information about home directories, see "Middleware Home and WebLogic Home Directories" in Oracle Fusion Middleware Installation Planning Guide.

   You can also specify a JDK. To specify a JDK for a 64-bit operating system, you must select Custom and the installed 64-bit JDK.

   Click Next.

8. Choose Shortcut Location (Windows operating system only)

   If you are installing on a Windows operating system, you need to specify a location for creating a shortcut to Oracle products.

   Click Next.

9. Installation Summary screen

   Verify the information on this screen. If you want to change anything, click Previous to go back.

   Click Next to install Oracle WebLogic Server.

10. Installation Progress screen

    No action is required on this screen.

11. Installation Complete screen

    Deselect Run Quickstart.

    Click Done.

For more information about installing Oracle WebLogic Server, see Oracle Fusion Middleware Installation Guide for Oracle WebLogic Server.

1.3.4 Installing and Configuring Java Access Bridge (Windows Operating System Only)

If you are installing on a Windows operating system, you can install and configure Java Access Bridge for Section 508 Accessibility:

1. Download Java Access Bridge from the Java SE Desktop Accessibility page of the Sun Developer Network at

   http://java.sun.com/javase/technologies/accessibility/accessbridge/
   

2. Install Java Access Bridge.

3. Copy the access-bridge.jar and jaccess-1_4.jar files from your installation location to the jre\lib\ext directory.

4. Copy the WindowsAccessBridge.dll, JavaAccessBridge.dll, and JAWTAccessBridge.dll files from your installation location to the jre\bin directory.

5. Copy the accessibility.properties file to the jre\lib directory.

For more information about accessibility, see "Using Oracle Fusion Middleware Accessibility Options" in Oracle Fusion Middleware Administrator's Guide.

1.3.5 Configuring a DHCP Host

If you are installing Oracle Enterprise Content Management Suite on a DHCP host, you must follow the configuration steps in this section for your operating system.

127.0.0.1 hostname.domainname hostname
127.0.0.1 localhost.localdomain localhost

/bin/ping hostname.domainname

IP_address   hostname.domainname   hostname

1.3.6 Installing on a Non-Networked Computer

You can install Oracle Enterprise Content Management Suite on a non-networked computer, such as a laptop. Because a non-networked computer has no access to other computers, you have to install all the components that you need on the computer.

In addition, you must follow the instructions in Section 1.3.5, "Configuring a DHCP Host" to install a loopback adapter and modify the hosts file on your system.

1.3.7 Installing on a Multihomed Computer

You can install Oracle Enterprise Content Management Suite on a multihomed computer. A multihomed computer is associated with multiple IP addresses. This is typically achieved by having multiple network cards on the computer. Each IP address is associated with a host name; additionally, you can set up aliases for each host name.

The installer picks up the fully qualified domain name from the first entry in the hosts file:

• UNIX operating system

  /etc/hosts
  

• Windows operating system

  %SYSTEMROOT%\system32\drivers\etc\hosts
  

For example, the installer would pick up myhost1.example.com for configuration if your file contains the following entries:

127.0.0.1 localhost.localdomain localhost
10.148.56.76 myhost1.example.com myhost1
10.148.56.77 devhost2.example.com devhost2

For specific network configuration of a system component, refer to the individual component's configuration documentation.

1.5.1 Providing the Location of an Inventory Directory on a UNIX System

If you are installing on a UNIX operating system, and if this is the first time any Oracle product is being installed on your system with the Oracle Universal Installer, you will be asked to provide the location of an inventory directory. This is where the installer will set up subdirectories and maintain inventory data for each Oracle product that is installed on the machine.

To provide the location of an inventory directory on a UNIX system:

1. On the Specify Inventory Directory screen, specify the location of the inventory directory.

   This screen appears only on a UNIX operating system, for the first installation by Oracle Universal Installer. The installer will use the inventory directory to keep track of all Oracle products installed on the machine.

2. Take the action requested in the Inventory Location Confirmation dialog box.

   This dialog box asks you to run the following script as the root user:

   inventory_directory/createCentralInventory.sh 
   

   If you do not have root access on the machine but want to continue with the installation, select Continue installation with local inventory.

1.5.2 Installing Oracle Enterprise Content Management Suite

You can install Oracle Enterprise Content Management Suite before or after you create schemas for the suite's applications. You can deploy and configure one or more of these applications any time later by creating or extending an Oracle WebLogic Server domain.

To install Oracle Enterprise Content Management Suite:

1. Start the Oracle Enterprise Content Management Suite installer, which is on Disk 1 of the suite's media.

   If you are installing the suite from a ZIP file, you need to unzip the file to a directory. Disk 1 will be a subdirectory of the suite's media directory.

   The installer requires the location of a Java Runtime Environment (JRE) on your system. A JRE was installed with Oracle Fusion Middleware. Table 1-2 shows the default JRE locations.

   Table 1-2 Default JRE Locations

   Operating System	Production Environment	Development Environment
   UNIX	MW_HOME/jrockit_160_17_Rnn.n.n-nnn/jre	MW_HOME/jdk160_18/jre
   Windows	MW_HOME\jrockit_160_17_Rnn.n.n-nnn\jre	MW_HOME\jdk160_18\jre

   
   

   You can either use the -jreLoc option or allow the installer to prompt for the directory containing bin/java:

   • UNIX operating system

     cd ecm_media_loc/Disk1
     ./runInstaller -jreLoc jre_location
     

     Note:

     Starting the installer as the user root is not supported.

   • Windows operating system

     cd ecm_installer_loc 
     setup.exe -jreLoc jre_location
     

2. Welcome screen

   Click Next.

3. Prerequisite Checks screen

   After the prerequisite checking is complete with no errors, click Next.

4. Specify Installation Location screen

   Oracle Middleware Home: Select the Middleware home directory (MW_HOME).

   Oracle Home Directory: Specify the directory where you want to install Oracle Enterprise Content Management Suite, inside the Middleware home directory:

   • If you specify a directory that already exists, it must be empty.

   • If you specify a new directory, the installer creates it.

   The installation directory becomes the ECM Oracle home directory for Oracle Enterprise Content Management Suite, represented by ECM_ORACLE_HOME in path names. Run-time components cannot write to this directory.

   Note:

   This document refers to this directory as the ECM Oracle home (ECM_ORACLE_HOME) to avoid confusion with the Oracle home directories of other Java components of Oracle Fusion Middleware. For more information, see "Oracle Home and Oracle Common Home Directories" in Oracle Fusion Middleware Installation Planning Guide.

   Click Next.

5. Installation Summary screen

   Click Save to save the response file, and then click Install to start the installation.

6. Installation Progress screen

   After the progress reaches 100%, click Next to go to the last screen.

7. Installation Completed screen

   Click Save to save the installation configuration, and then click Finish.

1.6.1 Creating an Oracle WebLogic Server Domain

You can create a domain to include a Managed Server for one or more applications (one Managed Server each) and then extend the domain with Managed Servers for one or more other applications. For example, for Oracle I/PM, you can extend the domain with Oracle SOA Suite, which includes Oracle BPEL Process Manager.

The following procedure is for creating an Oracle WebLogic Server domain. For information about extending a domain, see "Extending an Existing Domain" in Oracle Fusion Middleware Installation Guide for Oracle Enterprise Content Management Suite.

To create an Oracle WebLogic Server domain:

1. Start Fusion Middleware Configuration wizard:

   • UNIX operating system

     cd ECM_ORACLE_HOME/common/bin
     ./config.sh
     

   • Windows operating system

     cd ECM_ORACLE_HOME\common\bin
     config.cmd
     

   ECM_ORACLE_HOME represents the ECM Oracle home directory, where Oracle Enterprise Content Management Suite is installed.

2. Welcome screen

   Select Create a new WebLogic domain.

3. Select Domain Source screen

   Select Generate a domain configured automatically to support the following products and one or more of these products:

   • Oracle Universal Records Management Server

   • Oracle Information Rights Management

   • Oracle Universal Content Management - Inbound Refinery

   • Oracle Universal Content Management - Content Server

   • Oracle Imaging and Process Management

   When you select Oracle Imaging and Process Management, you should also select Oracle Universal Content Management - Content Server. Oracle I/PM automatically selects Oracle UCM RIDC. If you deselect this automatic selection, Oracle Imaging and Process Management will also be deselected.

   When you select any Oracle ECM application on the Select Domain Source screen, Oracle Enterprise Manager and Oracle JRF are automatically selected. If you deselect any of these items that are automatically selected, the Oracle ECM applications will also be deselected.

   Click Next.

4. Specify Domain Name and Location screen

   Enter the name of the domain you want to create in the Domain name field.

   The default location for the domain follows (MW_HOME represents the Middleware home directory):

   • UNIX operating system

     MW_HOME/user_projects/domains/
     

   • Windows operating stem

     MW_HOME\user_projects\domains\
     

   You can specify a different location in the Domain location field.

   Note:

   Record the domain name and location from this screen because you will need them later to start the Administration Server.

   In the Application location field, you can specify a location for any applications you are deploying. The default location follows:

   • UNIX operating stem

     MW_HOME/user_projects/applications/
     

   • Windows operating stem

     MW_HOME\user_projects\applications\
     

   Click Next.

5. Configure Administrator User Name and Password screen

   The User name field has the default administrator user name, weblogic, which you can change to another administrator user name.

   In the User password field, enter the password for the administrator user.

   Note:

   Record the administrator user name and password from this screen because you will need them later to start the Managed Servers and to access the domain through the Oracle WebLogic Server Administration Console or Oracle Enterprise Manager Fusion Middleware Control.

   Click Next.

6. Configure Server Start Mode and JDK screen

   Under WebLogic Domain Startup Mode, leave Development Mode selected.

   Under JDK Selection, leave Available JDKs and the default JDK selected, which is Sun SDK 160_18 for development mode or, on a 64-bit system, the JDK you installed.

   Click Next.

7. Configure JDBC Component Schemas screen

   Configure a component schema in the following fields:

   • Component Schema: Select a component schema row.

   • Vendor: Leave Oracle selected.

   • Driver: Leave the default driver selected.

   • Schema Owner: Enter the user name of the application schema owner, specified during schema creation with Repository Creation Utility (RCU).

   • Schema Password: Enter the schema password.

   • DBMS/Service: Enter the name of the database instance if Oracle's Driver (Thin) for Instance connections is selected in the Driver field, or enter the service name (global database name) if Oracle's Driver (Thin) for Service connections is selected in the Driver field.

     Specify the database that contains the application schema or schemas.

     For Oracle RAC databases, specify the service name of one of the nodes in this field. For example: sales.example.com.

   • Host Name: Specify the name of the machine on which your database resides, in the format host.example.com.

     For Oracle RAC databases, specify the Virtual IP name or one of the node names as the host name.

   • Listen Port: Leave the default number, which is 1521 for Oracle Database, or specify the listen port for your database if it is different.

   Click Next.

8. Test Component Schema screen

   Verify that the connections to your data sources are successful, and click Next.

9. Select Optional Configuration screen

   Select Administration Server if you want to configure SSL for the Administration Server.

   For information about the other optional configuration screens, see "Configuring Oracle Enterprise Content Management Suite" chapter in Oracle Fusion Middleware Installation Guide for Oracle Enterprise Content Management Suite.

   Click Next.

10. Configure the Administration Server screen

    If you want to change the configuration of SSL for the Administration Server, you can select SSL enabled When you select SSL enabled, the SSL port is set to 7002 by default in the SSL Listen Port field. If SSL enabled is selected, you can change the SSL listen port value.

    Click Next.

11. Configuration Summary screen

    Check your configuration and make any corrections or updates by following the instructions on the screen. When the configuration is satisfactory, click Create.

12. Creating Domain screen

    When the domain is successfully created, click Done.

The following operations should have completed successfully:

• Creation of an Oracle WebLogic Server domain, with an Administration Server

• Creation of a Managed Server for each application that you selected on the Select Domain Source screen

• Deployment of each application to its Managed Server

  An application is not active until its Managed Server is started. For more information, see Section 1.14, "Starting Managed Servers."

1.6.2 Increasing the Java VM Heap Size for Managed Servers

You need to increase the size of the heap allocated for the Java Virtual Machine (VM) on which each Managed Server runs to at least 1 gigabyte. If your system does not have enough memory for 1 GB of RAM for the Java VM, then you will get an error. If you do not increase the Java VM heap size, then Oracle support and development will not accept any escalation of runtime issues, especially out-of-memory issues.

There are two common ways to adjust the runtime memory parameters for a Managed Server:

• Setting Server Startup Parameters for Managed Servers with the Administration Console

  This method is required if the Managed Server process will be run from Node Manager. For more information about running Managed Servers from Node Manager, see Section 1.15, "Starting Node Manager."

• Setting the USER_MEM_ARGS Environment Variable in the Startup Script for a Managed Server

  This method is required if the managed server process will be run directly from the command line. For more information about running Managed Servers from the command line, see Section 1.14, "Starting Managed Servers."

1.6.3 Setting Up Fonts on a UNIX Operating System

On a UNIX system, you need to make sure TrueType fonts are set up for Oracle IBR and Oracle UCM Dynamic Converter. If you are using a language other than English, you also need to set up fonts for national language support.

1.6.4 Installing Libraries and Setting Environment Variables for Outside In Technology

Oracle UCM, Oracle IBR, Oracle I/PM, and the Oracle I/PM Advanced Viewer for clients use Outside In Technology (OIT), which requires certain libraries that are not part of Oracle ECM. Before an Oracle UCM, Oracle IBR, or Oracle I/PM Managed Server is started, you need to install the libraries for your platform. For a UNIX platform, you also need to set an environment variable to reference the libraries in the library path for the user who will start the Managed Server.

http://www.sunfreeware.com

http://hpacxx.external.hp.com/gcc

http://www.microsoft.com/downloads

1.11.1 Starting the Oracle I/PM Managed Server and Accessing the Web Client

After you complete the configuration tasks in Section 1.6, "Configuring Oracle Enterprise Content Management Suite," you can start the Oracle I/PM Managed Server and access its web client.

For transformations to work on some platforms, the following environment variables must be set before you start the Managed Server:

• Environment variables for library paths

  • Solaris SPARC:

    LD_LIBRARY_PATH=/usr/local/packages/gcc-3.4.2/lib
    

    Note:

    For document conversions on a Solaris SPARC platform, Oracle I/PM requires the GNU Compiler Collection (GCC) package 3.4.2 or later in the /usr/local/packages directory.

    Install this package on the Solaris operating system that will run Oracle I/PM. You can download GCC from the Sunfreeware web site at

    http://www.sunfreeware.com
    

    You also need to set the LD_LIBRARY_PATH environment variable to /usr/local/packages/gcc-3.4.2/lib before starting the Oracle I/PM Managed Server. If you are using a later version of GCC, set that version instead of 3.4.2.

  • AIX:

    LIBPATH=$DOMAIN_HOME/oracle/imaging/imaging-server
    

  • HP-UX Itanium:

    LD_PRELOAD=/usr/lib/hpux64/libpthread.so.1
    LD_LIBRARY_PATH=$DOMAIN_HOME/oracle/imaging/imaging-server
    

  For more information, see Section 1.5, "Installing Oracle Enterprise Content Management Suite in a Middleware Home."

• DISPLAY environment variable

  On a UNIX operating system running XWindows, when redirecting the display to a system with suitable graphic capabilities, set DISPLAY to a valid X Server.

To start the Oracle I/PM Managed Server and access the web client:

1. Go to the bin directory under your domain home directory.

2. Start the Oracle I/PM Managed Server (see Section 1.14).

3. Enter the administrator user name and password.

4. Wait until the Oracle I/PM Managed Server is running.

5. Access the web client at this URL: http://hostname:16000/imaging

   Log in with the administrator user name and password.

   Note:

   The first user to connect to the Oracle I/PM system is registered as the Oracle I/PM administrator.

1.11.2 Connecting to the Oracle UCM Repository

Before Oracle I/PM can use the Oracle UCM repository, you need to configure a connection to Oracle Content Server. You can create a connection to it from Oracle I/PM.

To connect to an Oracle UCM repository:

1. Open a web browser, and navigate to this web site:

   http://hostname:16000/imaging
   

2. Log in with the administrator user name and password.

3. Navigate to the Manage Connections tray, and select Create Content Server Connection from the list.

4. Enter a name for the connection on the Basic Information page, and optionally a description, and then click Next.

5. Enter the following values on the Connection Settings page:

   • Repository Proxy: weblogic

   • Port: The IDC port of the Oracle UCM instance, 4444 by default

   If the Oracle UCM server is on the same machine as the Oracle IPM server, select Use Local Content Server. If the servers are not installed on the same machine, you will need to configure the Oracle UCM machine name as part of the Content Server Pool.

6. Click Next.

7. Enter a Connection Security value for the connection.

   Select which users and groups should have permission to access, modify, delete, or grant others access to this connection definition. At least one user or group must have the grant access permission.

8. Click Next.

9. At the Summary screen, click Submit.

1.11.3 Configuring the AgentUser and GDFontPath MBeans

Three agents run outside of Oracle I/PM, so they need to log into the Oracle I/PM system using a standard user in the security store. Oracle I/PM assigns security to this user name, which you need to configure as the agent user, by setting the AgentUser MBean. The user selected for the agent user is not allowed to sign on using the Oracle I/PM user interface.

For conversions to work correctly on a UNIX operating system, it needs to have TrueType fonts available. If these fonts are not available on your system, you need to install them. To set the font path on a UNIX operating system, you need to configure the GDFontpath MBean.

You can configure these MBeans through the System MBean Browser in Oracle Enterprise Manager Fusion Middleware Control.

To configure the AgentUser and GDFontPath MBeans:

1. Access the Oracle I/PM domain in Oracle Enterprise Manager 11g Fusion Middleware Control at the following URL:

   http://adminServerHost:adminServerPort/em
   

   For adminServerHost, specify the name of the computer that hosts the Administration Server for your domain. For adminServerPort, specify the listen port number for the Administration Server. The default number is 7001. For example:

   http://myhost.example.com:7001/em
   

   To log in, supply the user name and password that were specified on the Configure Administrator User Name and Password screen in the configuration wizard.

2. In the navigation tree on the left, expand Application Deployments, and then click imaging (IPM_server1).

3. On the Application Deployment menu, select System MBean Browser.

4. In the navigation tree on the System MBean Browser page, under Configuration MBeans, close the com.bea folder.

5. Expand the oracle.imaging folder, under Application Defined MBeans.

6. Expand the Server: IPM_server1 and config folders.

7. Click config.

8. Set the value of the AgentUser attribute to a user name that already exists in the Oracle WebLogic Server LDAP authentication provider, click Apply, and then click Return.

   The selected user for AgentUser cannot log in to the Oracle I/PM application through its user interface.

9. On a UNIX operating system, set the value of the GDFontPath attribute to the location of your True Type Fonts (TTF) files; for example:

   /usr/share/X11/fonts/TTF
   

   For systems on which Oracle WebLogic Server includes a JDK, you can find some TTF files in the JDK/jre/lib/fonts directory.

   Some standard font locations on different UNIX platforms follow:

   • Solaris SPARC: /usr/openwin/lib/X11/fonts/TrueType

     Note:

     For document conversions on a Solaris SPARC platform, Oracle I/PM requires the GNU Compiler Collection (GCC) package 3.4.2 or later in the /usr/local/packages directory.

     Install this package on the Solaris operating system that will run Oracle I/PM. You can download GCC from the Sunfreeware web site at

     http://www.sunfreeware.com
     

     You also need to set the LD_LIBRARY_PATH environment variable to /usr/local/packages/gcc-3.4.2/lib before starting the Oracle I/PM Managed Server. If you are using a later version of GCC, set that version instead of 3.4.2.

   • AIX: /usr/lpp/X11/lib/X11/fonts/TrueType

   • HP-UX Itanium: /usr/lib/X11/fonts/TrueType

10. Click Apply.

11. Restart the Oracle I/PM Managed Server.

1.12.1 Setting the Server URL Configuration Parameter for Oracle IRM

You can set the Server URL configuration parameter to an Oracle IRM Managed Server on the General Settings page for Oracle IRM in Fusion Middleware Control.

To set the Server URL configuration parameter:

1. Start Fusion Middleware Control by navigating to the following web site:

   http://adminServerHost:adminServerPort/em
   

   For adminServerHost, specify the name of the computer that hosts the Administration Server for your domain. For adminServerPort, specify the listen port number for the Administration Server. The default number is 7001. For example:

   http://myhost.example.com:7001/em
   

   To log in, supply the user name and password that were specified on the Configure Administrator User Name and Password screen in the configuration wizard.

2. From the farm navigation tree in Fusion Middleware Control, expand Content Management and Information Rights Management, and then click irm.

3. From the IRM menu, select Administration and then General Settings.

   Fusion Middleware Control displays the General Settings page.

4. In the Server URL field, enter the URL to access the Oracle IRM Managed Server.

   For a simple installation where the Managed Server is directly accessible to Oracle IRM Desktop, this value will be the URL of the Managed Server; for example:

   https://managedServerHost:managedServerPort/irm_desktop
   

   The managedServerHost value is the name of the host where the Managed Server is running, such as myhost.example.com. The default SSL port for Oracle IRM (managedServerPort value) is 16101.

5. Click Apply.

1.12.2 Configuring a Key Store for Oracle IRM

The Oracle IRM Java EE application uses a cryptographic key to wrap (encrypt) and unwrap (decrypt) Oracle IRM sealed content keys stored in the database. This wrapping key, oracle.irm.wrap, must be generated and stored in a key store before contexts can be created.

Access to the key store requires a password, and access to the wrapping key requires an additional password. Both passwords are stored in the credential store.

To configure a key store for Oracle IRM, you need to do the tasks described in these topics:

• Creating a Key Store

• Setting the Key Store Location

• Adding Key Store Passwords to the Credential Store

1.12.3 Configuring SSL for a Development Environment

For a development environment, you can configure one-way SSL with a server-specific certificate. One-way SSL means that only the server certificate passes from the server to the client but not the other way around. After you configure one-way SSL for a development environment on the server, you must configure every machine running Oracle IRM Desktop to accept the server certificate.

1.12.4 Accessing the Oracle IRM Management Console

When the Oracle IRM Managed Server is in running mode, the Oracle IRM application is deployed and ready to be accessed through the Oracle IRM Management Console:

https://managedServerHost:managedServerPort/irm_rights

1.13.1 Enabling Oracle URM Components

The Enabled Features Page determines which Oracle URM components will be enabled for use.

After making selections or if configuration options are changed (for example, switching from Baseline to Classified), restart the Content Server and rebuild the Content Server index. See "Working with the Search Index" in Oracle Fusion Middleware System Administrator's Guide for Universal Content Management for details.

For details about the components enabled for each option, click the Info icon.

1.13.2 Completing the Setup Checklist for Oracle URM

After the installation and configuration of Oracle URM on an Oracle WebLogic Server Managed Server, you need to complete the Setup Checklist page before you can set up retention policies and procedures. This page is used to set global options for aspects of the retention management system.

For information about setting up retention policies and procedures, see "Retention Options" in Oracle Fusion Middleware Setup Guide for Universal Records Manager.

If the configuration tasks on this page are not completed, a warning message with a link to this page appears on the home page of the Oracle Content Server system. Click the link to display this page.

Selecting any option in this list displays a detailed explanation of the option's purpose. The options available on the page depend on your installation level:

• Minimal

• Typical

• DoD Baseline

• DoD Classified

• Custom

1.17.1 Stopping Oracle Fusion Middleware

Before deinstalling Oracle Fusion Middleware software components, you should stop all servers and processes.

1. Stop each Oracle WebLogic Server Managed Server with the StopManagedWebLogic script, as follows:

   • UNIX operating system

     MW_HOME/user_projects/domains/domain_name/bin/stopManagedWebLogic.sh managed_server_name admin_url username password
     

     For example:

     MW_HOME/user_projects/domains/ecm_domain/bin/stopManagedWebLogic.sh IPM_server1 t3://managedserver_hostname:managedserver_port weblogic password
     

   • Windows operating system

     MW_HOME\user_projects\domains\domain_name\bin\stopManagedWebLogic.cmd managed_server_name admin_url username password
     

2. Stop the WebLogic Administration Server.

   • UNIX operating system

     MW_HOME/user_projects/domains/domain_name/bin/stopWeblogic.sh username password
     

   • Windows operating system

     MW_HOME\user_projects\domains\domain_name\bin\stopWeblogic.cmd username password
     

For more information, see "Starting and Stopping Oracle Fusion Middleware" in Oracle Fusion Middleware Administrator's Guide.

1.17.2 Removing Oracle Enterprise Content Management Suite Schemas

Run the Repository Creation Utility (RCU) to drop one or more Oracle Enterprise Content Management Suite schemas from your database.

http://www.oracle.com/technology/software/products/middleware

1.17.3 Deinstalling Oracle Enterprise Content Management Suite

The deinstaller attempts to remove the ECM Oracle home from which it was started. Before you remove the Oracle home for Oracle Enterprise Content Management Suite, make sure that it is not in use by an existing domain and that you stop all running processes that use this Oracle home. After you remove the software, you will no longer be able to use your ECM Oracle home.

This procedure does not remove any Oracle WebLogic Server domains that you have created. It removes only the software in the ECM Oracle home.

To deinstall Oracle Enterprise Content Management Suite:

1. Start the Oracle ECM deinstaller from the bin subdirectory of the oui directory in your ECM Oracle home:

   • UNIX operating system

     cd ECM_ORACLE_HOME/oui/bin
     ./runInstaller -deinstall -jreLoc jre_location]
     

     The value of jre_location must specify the absolute path to the Java Runtime Environment (JRE) on your system. A relative path will not work.

   • Windows operating system

     ECM_ORACLE_HOME\oui\bin\setup.exe -deinstall -jreLoc jre_location
     

     The value of jre_location must specify the absolute path to the Java Runtime Environment (JRE) on your system. A relative path will not work.

     You can also start the installer from the Start menu by selecting Programs, then Oracle ECM 11g - Home1, and then Uninstall.

   For more information about the JRE location, see Section 1.5.2, "Installing Oracle Enterprise Content Management Suite."

2. Welcome screen

   Click Next.

3. Deinstall Oracle Home screen

   Verify the ECM Oracle home you are about to deinstall, and click Deinstall to continue.

4. Deinstall Progress screen

   This screen shows the progress and status of the deinstallation.

5. Deinstall Completed screen

   Click Finish.

6. If the ECM Oracle home directory still exists, manually remove it and all of its subdirectories:

   • UNIX operating system

     cd /MW_HOME
     rm -rf ECM_ORACLE_HOME
     

   • Windows operating system

     Use either of two methods:

     • In Windows Explorer, navigate to the C:\MW_HOME directory, right-click the ECM_ORACLE_HOME folder, and then select Delete.

     • Remove the program groups from the Start Menu\Programs folder, if they exist. For example, you might remove the following program groups from C:\Documents and Settings\All Users\Start Menu\Programs:

       Oracle WebLogic (BEAHOME 1)

       Oracle ECM 11g - Home1

       The folder and program group names might be different on your Windows operating system.

1.18.1 Oracle Support Services

If you purchased Oracle Product Support, you can call Oracle Support Services for assistance. Oracle Support Services include phone assistance, version updates, and access to Oracle service offerings. You have access to phone support 24 hours a day, 7 days a week. In the U.S.A., you can call Product Support at 1-800-223-1711.

Make sure you have your CSI (CPU Support Identifier) number ready when you call. Keep the CSI number for your records because it is your key to Oracle Support Services. The Oracle Store sends the CSI number to you in an email alert when it processes your order. If you do not have your CSI number and you are in the U.S.A., you can look up your CSI number by accessing the online Order Tracker, which provides detailed order information. Go to the Oracle Store and click Order Tracker, above the top navigation bar.

For Oracle Support Services locations outside the U.S.A., call your local support center for information on how to access support. To find the local support center in your country, visit the Support Web Center at

http://www.oracle.com/support

The Support Web Center has information about Oracle Support Services:

• Contact information

• Instructions for accessing electronic services

• Helpful web sites

• Support resources

• Oracle support portfolio

• Oracle Support Services news

With Oracle Product Support, you have round-the-clock access to My Oracle Support (formerly OracleMetaLink), Oracle Support Services premier web support offering. My Oracle Support offers you access to installation assistance, product documentation, and a technical solution knowledge base.

It has technical forums, where you can post questions about your Oracle products and receive answers from Oracle Technical Support Analysts and other Oracle users. The questions and answers remain posted for the benefit of all users.

My Oracle Support includes these options:

• Technical Assistance Request (TAR) access

• Patch Downloads

• Bug Database Query Access

• Product Life-Cycle Information

You can access My Oracle Support at

http://support.oracle.com

1.18.2 Version Updates

If you do not have a currently supported license, you can purchase the most recent version of an Oracle product from the Oracle Store at

http://shop.oracle.com

If you do have a currently supported license, you can place nonurgent requests for version update shipments through the iTAR feature on My Oracle Support. You will need to log the iTAR type as a U.S. Client Relations/Non-Technical Request.

You can also request Version Update shipments in the U.S.A. by calling Client Relations. When requesting a Version Update, provide the following information to the Client Relations Analyst:

• CSI number

• Contact information

• Operating system and platform

• Product name

• Shipping address

• Product version number

Outside the U.S.A., call your local Oracle Support Center.

1.18.3 Premium Services

For information on our Premium Services, including on-site support, OracleGOLD, remote services, and upgrade packages, visit the Support Web Center at

http://www.oracle.com/support

You can also call your Support Sales Representative in the U.S.A at 1-800-833-3536.

1.18.4 Quick Reference

For quick access to additional information, see Table 1-4.