Part I

Getting Started

The chapters in Part I are a tutorial that provide an introduction to using Oracle RTD. The examples in these chapters assume the reader has installed Oracle RTD on a Windows system.

Part I contains the following chapters:

• Chapter 1, "About Oracle Real-Time Decisions"

• Chapter 2, "Creating an Inline Service"

• Chapter 3, "Simulating Load for Inline Services"

• Chapter 4, "Enhancing the Call Center Inline Service"

• Chapter 5, "Closing the Feedback Loop"