Ways of Monitoring Services

This section lists the ways you can monitor services. The list orders these monitoring tasks from the most general to the most specific, and explains, for each task, how you navigate to the view where you can perform the monitoring.

To monitor:

• Overall status of services, that is total number of services that are up/down and with SLA warnings/failures

  Navigate to Dashboards > Operational Health Summary > Services

• Most stressed services

  Navigate to Dashboards > Top 10 Services

• Current summary information across all services, endpoints, and operations (includes up/down status, SLA compliance, and performance)

  1. Navigate to Explorer > Services to Endpoints or navigate to Explorer > Services to Operations and look at the Main area.

     Services To Endpoints provides a physical view, letting you drill down from services to endpoints and then physical operations. Services To Operations provides a logical view, letting you drill down from services to logical operations.

  2. Select the service or endpoint of interest in the Main area.

  3. Select the Summary tab.

• Detailed current performance and usage for a specific service, endpoint, or operation

  Navigate to specific service, endpoint, or operation > Analysis tab

• Detailed current SLA compliance for a specific service, endpoint, or operation

  Navigate to specific service, endpoint, or operation and click the Compliance tab

• Recent history of issues affecting a specific service, endpoint, or operation

  Navigate to specific service, endpoint, or operation and click the Alerts tab

• Logged messages

  Navigate to specific service, endpoint, or operation and click the Message Log tab. Message logging is available only if a service endpoint is part of a transaction and if message logging is enabled for the transaction.