Contents

List of Examples

List of Figures

List of Tables

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documentation
• Conventions

1 Building a Help Desk Connector

• Introduction
• Building a Ticketing Connector
• Defining Connector Descriptor File
• Service Definition
• Template Definition
• Template Registration
• Packaging and Deploying the Connector

2 Building an Event Connector

• Introduction
• Building an Event Connector
• Defining the Connector Descriptor File
• Service Definition
• Template Definition
• Template Registration
• Packaging and Deploying the Connector

3 Building a Data Exchange Connector

• Introduction
  • Enterprise Manager and External Management System
  • Data Forwarding Frequency Options and Modes
• Data Exchange Concepts
  • Data Exchange Hub
  • Inbound Data Exchange Session
  • Outbound Data Exchange Session
    • Normalized Message Format
    • Denormalized Message Format
  • Message Schemas
  • Data Source
  • Average Data
• Setting up a Data Exchange Connector
  • Creating a Data Exchange Hub
  • Using a Third-Party JMS Server as a Data Exchange Hub
  • Creating an Outbound Data Exchange Session
  • Outbound JMS Destinations
  • Outbound Message Schema
    • Normalized Message Format
    • Denormalized Message Format
  • Tuning Outbound Session Message Parameters
  • Creating an Inbound Data Exchange Session
  • Inbound JMS Destinations
  • Inbound Message Schemas
    • Inbound Indicators Schema
    • Message Semantics
    • Inbound Alert Schema
• Integrating Enterprise Manager with OBAM
  • Supported Versions
  • Setting up the Data Flow from Enterprise Manager to OBAM
    • Importing OBAM Artifacts for an Outbound Session
    • Updating JNDI
  • Setting up the Data Flow from OBAM to Enterprise Manager
  • End-to-End Flow
• Using an OC4J as a Data Exchange Hub
• Tips and Troubleshooting Information
  • Data Exchange Hub Connection Errors
  • Notification Methods and Rules
  • Data Flow Tips
  • Log Files
  • End-to-End Flow Sample Demonstrations
• Suggested Reading

4 Reference Tables

• Request Attributes
• Response File Properties for the Windows Platform
  • sl_OHPartitionsAndSpace_valueFromDlg Property
  • ret_PrivIntrList Property
• Queryable Properties
• Complex Response Properties
• Status Codes

A Ticketing Connector Samples

B Error Messages and Debugging

• Error Messages
• Debugging
  • Specifying the Debug Option
  • Viewing Debug Messages

C MOM Event Connector Samples

Glossary

Index