2 Installing and Uninstalling the Connector

The HP Service Manager Connector is not installed as part of the Enterprise Manager base installation, so you need to manually install it as described in this chapter. The following topics are discussed:

Installing the Connector
Uninstalling the Connector

Installing the Connector

The HPSM connector is not included out-of-the-box, so you must download it from the Oracle Enterprise Manager store. All connectors in the Enterprise Manager store are available on the Self Update page for downloading.

To download and install the connector:

From the Setup menu of the Enterprise Manager console, select Extensibility, then Self Update.
Click on the Management Connector link in the Type column.

The HPSM connectors appear in the list with a status of Available.
Click on the appropriate HPSM connector to select it, and then click Download.

The Schedule Download window appears, where you can determine when the download should be performed.
Click Select to download immediately.

If you want to schedule the download for a later time, specify the date and time when the download should occur, and click Select. You will need to return and finish the remainder of this procedure after the scheduled download date and time.
If necessary, refresh the screen until the status of the connector changes to Downloaded.
Click on the HPSM connector to select it, then click Apply.

After you respond to the prompt to confirm the operation, a page appears that indicates the request has been submitted.
Refresh the screen until the status of the connector changes from Apply Scheduled to Applied.

Uninstalling the Connector

To uninstall the connector, you must first delete all defined instances of the connector, then you must delete the connector from the Self Update page.

To uninstall the connector:

From the Setup menu, select Extensibility, then Management Connectors.
Select an instance of the connector you want to delete, then click Delete.
On the Confirmation page, click Yes.
Repeat steps 2 and 3 until all instances of the connector have been deleted.
From the Setup menu, select Extensibility, then Self Update.
Click on the Management Connector link in the Type column.

A list of updates appears for Management Connectors.
Click on the connector you want to delete, select Actions, then select Delete.

The Delete Update window appears.
Click Delete to delete the connector.

A pop-up confirmation window appears.
Click OK to confirm and delete the connector.