List of Figures

• 3-1 Unconfigured HPSM 7.1 Connector
• 3-2 Configure Management Connector Page
• 3-3 Alert details in Enterprise Manager Console
• 3-4 Alert Details in HP Service Manager Console
• 4-1 Event Add Actions
• 4-2 Incident Add Actions
• 4-3 HPSM Console Incident
• 4-4 Metric Incident Details Page
• 4-5 Create Ticket Pop-up Window
• 5-1 Export Command Example
• 6-1 probsummary Information
• 6-2 Update Field Window
• 6-3 External Access Definition Panel
• 6-4 Export Command Example
• 6-5 Script Library Panel
• 6-6 Script Panel Definition
• 6-7 Format Control Panel