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Oracle® Fusion Middleware User's Guide for Oracle Business Process Management
11g Release 1 (11.1.1)

Part Number E15175-02
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A User Interfaces of Oracle Business Process Management Workspace (Process Workspace)

This appendix contains these topics:

A.1 The Process Workspace Tasks Page

This page lists all the tasks and work items assigned to you, depending on your role. For example, all users will see the My Tasks and Initiated Tasks pages. Only supervisors will see the My Staff page, and only administrators will see the Administration Tasks page. The Tasks page has these sections, as shown in Figure A-1:

Figure A-1 Process Workspace Tasks Page

This graphic is described in the text.
Description of "Figure A-1 Process Workspace Tasks Page"

Table A-1 Components of the Tasks Page

Component Description

Tabs

The tabs displayed depend on the role granted to the logged-in user.

  • Everyone (the user role) sees My Tasks and Initiated Tasks.

  • Users who are also supervisors see the My Tasks, Initiated Tasks, and My Staff Tasks tabs.

  • Users who are also owners (of a process) see the My Tasks, Initiated Tasks, and Administration Tasks tabs.

  • Users who are also administrators (the BPMWorkflowAdmin), but not supervisors, see the My Tasks, Initiated Tasks, and Administration Tasks.

  • Users who are supervisors and administrators see all the tabs— My Tasks, Initiated Tasks, My Staff Tasks, and Administration Tasks.

Applications

The processes the user is authorized to initiate.

Worklist Views

  • Inbox—Shows all tasks that result from any filters you used. The default shows all tasks.

  • My Work Queues—Shows standard views and views that you defined.

  • Proxy Work Queues—Shows shared views.

Task Status

A bar chart shows the status of tasks in the current view.

Display Filters

Specify search criteria from the View, Assignee, or Status fields. The category filters that are available depend on which tab is selected.

  • The View filters are Inbox, Due Soon, High Priority, and New Tasks.

  • From the My Tasks page, the Assignee filters are My, Group, My & Group, Previous (tasks worked on in the past), and Reviewer. From the Initiated Tasks page, the only assignee filter is Creator. From the My Staff Tasks page, the only assignee filter is Reportees. From the Administration Tasks page, the only assignee filter is Admin.

  • The Status filters include Any, Assigned, Completed, Suspended, Withdrawn, Expired, Errored, Alerted, Information Requested.

Use Search to enter a keyword or use Advanced Search.

Actions List

Select a group action (Claim) or a custom action (for example, Approve or Reject) that was defined for the human task. Claim appears for tasks assigned to a group or multiple users; one user must claim the task before it can be worked. Other possible actions for a task, such as system actions, are displayed on the Task Details page for a specific task. You can also create ToDo tasks and subtasks here.

Default Columns

Title—The title specified when the human task was created. Tasks associated with a purged or archived process instance do not appear.

Number—The task number generated when the BPEL process was created.

Priority—The priority specified when the human task was created. The highest priority is 1; the lowest is 5.

Assignees—The user or group or application roles.

State—Select from Assigned, Completed, Errored, Expired, Information Requested, Stale, Suspended, or Withdrawn.

Created—Date and time the human task was created.

Expires—Date and time the tasks expires, specified when the human task was created.

Task Details

The lower section of the worklist displays the inline view of the Task Details page. Buttons indicate available actions.


A.2 The Process Workspace Task Details Page

Figure A-2 shows an example of a Task Details page. This page is invoked by selecting a task from the inbox on the Process Workspace Tasks page.

Figure A-2 Example of a Task Details Page

This illustration is described in the text.
Description of "Figure A-2 Example of a Task Details Page"

The task details page has the following components:

A.2.1 Task History

The task history maintains an audit trail of the actions performed by the participants in the workflow and a snapshot of the task payload and attachments at various points in the workflow. The short history for a task lists all versions created by the following tasks:

  • Initiate task

  • Reinitiate task

  • Update outcome of task

  • Completion of task

  • Erroring of task

  • Expiration of task

  • Withdrawal of task

  • Alerting of task to the error assignee

You can include the following actions in the short history list by modifying the shortHistoryActions element.

  • Acquire

  • Ad hoc route

  • Auto release of task

  • Delegate

  • Escalate

  • Information request on task

  • Information submit for task

  • Override routing slip

  • Update outcome and route

  • Push back

  • Reassign

  • Release

  • Renew

  • Resume

  • Skip current assignment

  • Suspend

  • Update

The history provides a graphical view of a task flow, as shown in Figure A-3.

Figure A-3 History: Graphical View

Description of this graphic follows.
Description of "Figure A-3 History: Graphical View"

Select Full task actions to see all actions performed, including those that do not make changes to the task, such as adding comments, as shown in Figure A-4.

Figure A-4 History: Full Task Actions

Description of this graphic follows
Description of "Figure A-4 History: Full Task Actions"

Available ways to view the task history include:

  • Take a task snapshot

  • See future approvers

  • See complete task actions

A.3 The Process Workspace Process Tracking Page

The Process Tracking page has these sections as shown in Figure A-5:

Figure A-5 Process Workspace Process Tracking Page

This graphic is described in the text.
Description of "Figure A-5 Process Workspace Process Tracking Page"

In the Work Items panel, you can choose the columns that are presented in a given view. A particular column arrangement is known as presentation. Clicking Add/Remove columns displays the Presentation dialog box in which you can define columns.

The following columns are available:

A.4 The Process Workspace Process Audit Details Panel

The Process Audit Details panel is shown in the lower right half of Figure A-6. It appears when you select a process instance in the Work Items panel just above it.

Figure A-6 Process Audit Details Panel

This graphic is described in the text.
Description of "Figure A-6 Process Audit Details Panel"

The Process Audit Details panel displays the priority, process name, when the instance is due to complete, status, creation time, and the assignee if any.

If the selected process instance has any gateways with threads that are still running, the Open Activities section displays their status.

The Audit Trail section displays audit information in either tabular form or graphically depending on your selection.