1 Introduction

This document provides an explanation of the Oracle Enterprise Manager Ops Center administration features.

Oracle Enterprise Manager Ops Center includes a variety of administrative features that can be used by administrators to maintain and manage the software. You can use these functions to ensure that the software is working effectively and meeting the needs of your environment.

Oracle Enterprise Manager Ops Center is composed of an Enterprise Controller (or multiple Enterprise Controller nodes in a high availability environment), a product database, one or more Proxy Controllers, Agent Controllers that manage operating system assets, and the Knowledge Base. You can monitor, manage, and update this infrastructure to keep the software working.

You can configure Oracle Enterprise Manager Ops Center to create Automated Service Requests (ASRs) for qualified assets when certain incidents occur.

As part of administrating your environment, you can add and manage the users that are known to Oracle Enterprise Manager Ops Center, and control what jobs they can launch and what data they can see by giving them roles.

If necessary, you can also uninstall the different pieces of the Oracle Enterprise Manager Ops Center infrastructure.

The following topics are covered:

Infrastructure – Explains how to manage the Enterprise Controller, Proxy Controllers, Agent Controllers, and Knowledge Base.
Database Management – Explains how to manage the embedded or customer-managed product database.
General Administration – Explains how to use several administrative tools, view logs, and supply authentications.
OCDoctor – Explains how to use the OCDoctor tool to check prerequisites and troubleshoot.
Automated Service Requests – Explains how to enable Automated Service Requests (ASRs) for qualified assets.
User and Role Management – Explains how to add users from the local system or from a remote directory server and assign them roles.
Backup and Recovery – Explains how to back up the Enterprise Controller and recover it from a backup file.
High Availability – Explains how to set up and manage a high availability configuration for your Enterprise Controller, and how to manage the Proxy Controller high availability feature.
Upgrading – Explains how to upgrade to the latest available version of Oracle Enterprise Manager Ops Center.
Uninstalling and Unconfiguring – Explains how to uninstall and unconfigure Oracle Enterprise Manager Ops Center.