Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

1 Introduction

2 Infrastructure

• Introduction to Infrastructure
• Viewing Infrastructure
  • Viewing Agent Controllers
  • Viewing Proxy Controllers
  • Viewing the Enterprise Controller Configuration
• Migrating Agent Controllers Between Proxy Controllers
• Connection Modes
  • Switching to Disconnected Mode
  • Switching to Connected Mode
• Using the Harvester
  • Identify a Harvester System
  • Downloading the Harvester Bundle
  • Using the Harvester Script
  • Examples of Running the Harvester Script
  • Copying Content to the Enterprise Controller
    • Copying a Knowledge Base Bundle
    • Copying a Knowledge Base Bundle and All Patches
    • Copying a Knowledge Base Bundle and Incremental Patches
• Configuring Local Agent Controllers
  • Configuring the Local Agent Controller on the Enterprise Controller
  • Unconfiguring the Local Agent Controller on the Enterprise Controller
  • Configuring a Local Agent Controller on a Proxy Controller
  • Unconfiguring a Local Agent Controller on a Proxy Controller
• Configuring Oracle Configuration Manager
• Registering the Enterprise Controller
• Running a Self Diagnosis
• Viewing and Changing the Enterprise Controller and Proxy Controller Status
  • Checking the Status of the Enterprise Controller
  • Starting the Enterprise Controller
  • Stopping the Enterprise Controller
  • Checking the Status of a Proxy Controller
  • Starting a Proxy Controller
  • Stopping a Proxy Controller
• Manage Proxy Controller Networks
  • Associate Networks
  • Enable or Disable Networks
• Configuring Proxy Controllers to Use a Strong Cipher Suite Configuration
• Configuring DHCP and Subnets for OS Provisioning
  • Configuring DHCP
  • Configuring Subnets
  • Configuring External DHCP Servers
• Configuring the Enterprise Controller for WAN Boot
  • Checking the WAN Boot Status
  • Enabling or Disabling WAN Boot
• Changing the HTTP Proxy

3 Database Management

• Introduction to Database Management
• Installing and Configuring a Customer-Managed Database
• Migrating to a Customer-Managed Database
• Changing the Customer-Managed Database Location
• Verifying the Database
• Upgrading a Customer-Managed Database
• Changing the Database Credentials
  • Changing the Database Credentials for the Ops Center User
  • Changing the Database Credentials for the Read-Only User

4 General Administration

• Introduction to General Administration
• Viewing Service Status
• Viewing Logs
• Adding a Product Alias
• Adding or Editing Authentications
• Editing the Energy Cost

5 OCDoctor

• Introduction to the OCDoctor
• Downloading the OCDoctor
• Performing Preinstallation Checks
• Performing Troubleshooting and Tuning
• Updating the OCDoctor

6 Automated Service Requests

• Introduction to Automated Service Requests
• Viewing ASR Status for an Asset
• Providing Contact Information
  • Providing Default Contact Information
  • Providing Contact Information for an Asset or Group
• Enabling Automated Service Requests
• Disabling Automated Service Requests
• Blacklisting an Asset

7 User and Role Management

• Introduction to User and Role Management
• Adding a User
• Deleting a User
• Viewing User Role Details
• Adding a Directory Server
• Synchronizing Remote Users and Roles
  • Synchronizing Remote Users and Roles With One Directory Server
  • Synchronizing Remote Users and Roles With All Directory Servers
• Deleting a Directory Server
• Roles and Permissions
  • Role and Permission Mapping
  • Permission and Task Mapping
• Managing Roles
• Replicating a User
• Configuring a Notification Profile
• Deleting a Notification Profile

8 Backup and Recovery

• Introduction to Backup and Recovery
• Backing Up an Enterprise Controller
• Restoring an Enterprise Controller

9 High Availability

• Introduction to High Availability
  • Enterprise Controller High Availability
    • Requirements for High Availability
    • Limitations
  • Proxy Controller High Availability
• Enterprise Controller High Availability
  • Converting a Single Enterprise Controller to High Availability
    • Preparing for High Availability with Oracle Clusterware
    • Making the Current Enterprise Controller the Active Node
    • Installing a Standby Node
  • Converting a High Availability Configuration to a Single Enterprise Controller
  • Performing a Manual Relocate
  • Managing HA Network Resources
    • Adding a Network Resource
    • Modifying a Network Resource
  • Removing a Standby Enterprise Controller Node
  • Checking the Status of the Enterprise Controller Cluster
  • Shutting Down the Enterprise Controller Temporarily Without Relocating
  • Accessing the Cluster Management UI
• Proxy Controller High Availability
  • Migrating Assets Between Proxy Controllers
  • Migrating Assets from a Failed Proxy Controller

10 Upgrading

• About Upgrading
  • Planning The Upgrade
  • Database Requirements
  • Upgrading Your Environment
• Downloading Upgrades
  • Downloading Upgrades From Ops Center Downloads
  • Downloading Upgrades From the Oracle Technology Network
  • Downloading Upgrades From e-Delivery
• Upgrading the Enterprise Controllers
  • Upgrading the Enterprise Controllers in an HA Configuration
  • Upgrading a Single Enterprise Controller from the User Interface
  • Upgrading a Single Enterprise Controller from the Command Line
    • Upgrading the Enterprise Controller With an Embedded Database
    • Upgrading the Enterprise Controller With a Customer-Managed Database
• Upgrading Proxy Controllers
  • Upgrading a Proxy Controller from the User Interface
  • Upgrading a Proxy Controller from the Command Line
• Upgrading Agent Controllers
  • Upgrading Agent Controllers from the User Interface
  • Upgrading Agent Controllers from the Command Line
  • Downgrading Agent Controllers

11 Uninstalling and Unconfiguring

• Introduction to Uninstalling and Unconfiguring
• Uninstalling and Unconfiguring Agent Controllers
  • Uninstalling and Unconfiguring Agent Controllers from the User Interface
  • Uninstalling and Unconfiguring Agent Controllers from the Command Line
• Uninstalling and Unconfiguring a Proxy Controller
  • Unconfiguring and Uninstalling a Proxy Controller from the User Interface
  • Removing a Proxy Controller from the User Interface
  • Unconfiguring a Proxy Controller from the Command Line
  • Uninstalling a Proxy Controller from the Command Line
• Uninstalling and Unconfiguring the Enterprise Controller
  • Unconfiguring the Enterprise Controller
  • Uninstalling the Enterprise Controller

Index