Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Conventions

1 Overview of Oracle Business Transaction Management

• Features
• Architectural Overview
• Basic Workflow
  • Run Traffic
  • Discover Services and Dependencies
  • Identify Areas of Interest
  • Define Transactions
  • Assess Monitoring Needs for Transactions
  • Create Scripts
• Functional Upgrade Issues
  • Confirming the Validity of the System Upgrade
    • Viewing Pre-Upgrade Core, Link, and Uptime Measurements
    • Viewing Pre-Upgrade Service Usage Data
  • Adjusting to Deprecated and Changed Features
    • Service-Based SLA Usage Policies
    • Incompatible Transactions and Conditions

2 Using the Management Console

• Getting to Know the Management Console
  • General Console Design
  • The Navigator
  • Main Area
  • Menus
  • Tabs Area
  • Object Detail Window
• Viewing Data
  • Viewing Controls
    • Filtering Controls
    • Column Chooser and Sizing Control
    • Time Interval Control
    • Pop-up Links and Inspectors
    • Tear-off Controls
  • Viewing Maps
    • Displaying Tabular Data for a Map
    • Filtering and Adjusting the Map View
    • Scaling a Map View
    • Focusing on Different Regions of a Map
  • Viewing Charts
  • Viewing Tables
  • Viewing Dashboards
• Creating New Views
  • Modifying Tables
  • Using the Custom Data Explorer to Create a View
  • Saving a View
• Management Console Reference
  • Using the Analysis Tab
    • Performance Pane
    • Transaction Performance
    • Service Performance
    • Consumer Usage
    • Transaction Usage
    • Service/Endpoint Usage
    • Condition Alerts
    • Breakdown by Client Address
    • Callouts
    • Custom Charting
    • Custom Breakdown
  • Health Summary Dashboards
  • Using the Filter Tool
  • Adding a Custom Attribute for Filtering
    • Adding the Attribute
    • Assigning an Attribute Value
    • Filtering Based on a Custom Attribute
  • Keyboard Shortcuts

3 Discovering Services and Dependencies

• About Discovery
  • What Can Be Discovered
  • The Discovery Process
  • Limiting Discovery
  • Registering a Service Manually
• Viewing Discovered Containers
  • Viewing Container Information
  • Viewing Summary and Detail information
  • Editing Container Profile Information
  • Unregistering a Container
• Viewing Discovered Services
  • Service Types
  • Deployment Topologies and Service Information
  • How the Existence of Routers is Inferred
  • Viewing Services
• Looking at Dependencies
  • Showing Related Elements
  • Service Dependencies
  • Endpoint Dependencies
  • Operation Dependencies
  • Deleting Dependencies
• Manually Registering a Service

4 Working with Transactions

• About Transactions
  • What Defines a Transaction?
  • Properties
  • Auto and Manual Correlation
  • Default Transaction Definition
  • Additional Features
    • Segmentation
    • Instance and Property Logging
    • Message Content Logging
  • Service Level Agreements and Conditions
• About Properties
  • Using Properties
  • User-Defined Properties
• Working with Properties
  • Defining Properties
  • Properties for Services that Have Missing or Incomplete WSDLs
  • Viewing Property Definitions
  • Viewing Property Values
  • Modifying Properties
  • Duplicating Property Definitions
  • Removing Properties
• Defining, Modifying, and Deleting Transactions
  • Defining a Transaction
    • Selecting Operations and Enabling the Transaction
    • Enabling Segmentation
    • Enabling Instance and Message Content Logging
    • Correlating Messages in a Transaction Using Manual Keys
    • Defining Storage Settings
  • Modifying a Transaction Definition
  • Deleting a Transaction Definition
• Viewing and Monitoring Transaction Performance
  • Filtering the Main View of Transactions
  • Summary and Analysis of Performance Information
    • Summary Tab
    • Analysis Tab
  • Viewing and Responding to Alerts
• Top 10 Transactions Dashboards
• Viewing Transaction Instances
  • Viewing Captured Transaction Instances
  • Assembling Instances and Using the Instance Inspector
• Viewing Logged Messages and Properties
  • Viewing Information About Logged Messages and Properties
  • Using the Message Log Search Tool
    • Property-Based Search
    • Free Text Search
  • Enabling and Disabling Message Logging and Instance Logging
• Accessing JVM Diagnostics
  • Configuring the Connection to the EM Console
  • Initiating Access to the JVMD Console
• Getting Information About a Transaction
  • Getting Profile Information
  • Getting Policy Information
  • Getting and Changing Condition Definitions
  • Getting Property Information
• Troubleshooting Transactions
  • Viewing Log Policy Settings

5 Monitoring Services

• Ways of Monitoring Services
• Top 10 Services Dashboard
• About Instruments
  • Transaction Instruments
  • Service and Operation Instruments

6 Working with Consumers

• About Consumers
  • Setting up Consumer Segmentation
  • Creating Consumers
  • Changing the Default Consumer Name
• Mapping Messages to Consumers
  • Customizing the Consumer Business Object
  • Mapping Options
• Monitoring Consumers
• Adding and Deleting Consumers
• Editing Consumer Names
• Customizing the Consumer Label

7 Configuring and Viewing Alerts

• About Alerts
• About Service-Level Agreements
  • Performance Objectives
  • Evaluation Period
• Defining Service Level Agreements
  • Defining a Fixed-Value SLA
  • Defining a Baseline SLA
  • Defining a Usage SLA
• Working with SLA Policies
• Monitoring SLA compliance
• SLA Compliance Tab
• Scheduling Service or Endpoint Downtime
• About Conditions
  • Defining and Evaluating Conditions
  • Interpreting Condition Alerts
• Working with Conditions
  • Enabling and Disabling Fault Monitoring
  • Defining a Condition
  • Enabling and Disabling Conditions
  • Viewing Condition Information
  • Modifying a Condition Definition
  • Duplicating a Condition Definition
  • Deleting a Condition
• Viewing Condition Alert Information
  • Viewing Count Information
  • Viewing Alert and Detail information
  • Modifying Alert Expiration Time

8 Creating Reports

• Overview
• Generating Reports

9 Commands and Scripts

• About the Command Line Interface (CLI)
  • Getting Help and Version Information
  • Executing CLI Commands and Scripts
  • Security Options in Accessing CLI Commands
  • Command Summary
  • Environment Variables
  • Command Line Interface Sample Files
  • Attribute Names
• addBaseAddressAlias
• addNodeAlias
• addPathAlias
• configure
  • How the configure Command Works
  • The Configuration File
• configureAlivenessCheck
• createOrUpdateGenre
• createOrUpdatePolicy
• createSettingsDocument
• credStoreTool
  • Using user:password Credentials
  • Using Trusted Issuer and Secret Credentials
  • Using Binary Credentials
• encryptPassword
• exportBusinessObjects
• exportMessages
• exportPolicies
• exportPolicyTemplates
• exportProfile
• btmcli exportSchedules
• exportTransactionDefns
• generateMonitoringScript
• getSetupData
• importBusinessObjects
• importPolicies
• importPolicyTemplates
• importProfile
• importSchedules
• importTransactionDefns
• listInstruments
• listNodeAliases
• mergeServices
• monitorEndpoint
• moveEndpoints
• moveMeasurements
• putSetupData
• register
• registerDevice
• registerExternalContainer
• registerMonitor
• removeBaseAddressAlias
• removeDuplicateEndpoint
• removeNode
• removeNodeAlias
• removePathAlias
• removePolicy
• removePolicyTemplate
• renameEndpoint
• resetSphereUrl
• retrieveObjectData
• sendEventNotification
• sendToNotifier
  • Setting up Email Notification
  • Managing Email Notifications
  • The Notifier Command Document
    • Notifier Service Commands
    • Metadata for Alert Types
• setBaselines
• setDefaultLoadBalancer
• showService
• unmonitorEndpoint
• unregister
• unregisterContainer
• unregisterMonitor
• updateProfileData

10 Utilities

• About Command Line Utilities
• datastoreUtil utility
  • Commands
• logMerger utility
  • logMerger Configuration File
• showProductInfo utility

11 Administration of Business Transaction Management

• Observers
  • About Observers
  • Configuring the Observer and Monitor
    • Common Tasks
    • Activating and Deactivating Probes
    • Setting up the Observer-to-Monitor Communication Channel
    • Enabling SSL on the Observation Message Flow
    • Enabling/Disabling Drilldowns from Real User Experience Insight
    • Request Monitoring and Operation Modeling for the WEB_APP Probe
    • Info Settings Field Reference
    • Advanced Settings Field Reference
    • Criteria
  • Logging Observer Errors and Debugging Information
• Persistent Data
  • Configuring the Business Transaction Management Database Credentials
  • Setting up the Message Log Database
  • About Persistent Storage Directories
  • Relocating Business Transaction Management Persistent Storage Directories
    • Backup Before Relocating Persistent Storage Directories
    • General Instructions for Relocating Persistent Storage Directories
    • Detailed Instructions for Relocating Persistent Storage Directories
• Business Transaction Management System Security
  • Authentication and Role Mapping
    • Summary of Initial Application Role Mapping
    • WebLogic
    • WebSphere
  • Business Transaction Management Application User Roles
    • Primary Roles
    • Auxiliary Role
• Backing up and Restoring Business Transaction Management
  • About the Back up and Restore Process
    • Before You Back Up
    • Testing the Backup and Recovery process
  • Backing up Business Transaction Management
    • How Business Transaction Management Data Is Organized
    • Backing up Business Transaction Management Data
    • Timing Backups
  • Restoring Business Transaction Management
  • Data Storage Reference
• Setting up Load Balancers
  • Setting up a Load Balancer
    • Basic Terms
    • Supported Devices
    • Default Load Balancer
    • Registering a Load Balancer Using the Management Console
    • Modifying Information About a Load Balancer
    • Adding Entry Points to Show Routing Relationships
    • Unregistering a load balancer
  • Registering an F5 Network Device
  • Configuring an F5 Device to Work with Replicated Monitors
• Resolving Discovery Issues
  • Modifying the Service Versioning Policy
  • Resolving Replication Issues
  • Resolving Duplication Issues
  • Using the Console to Disambiguate Endpoints
• Miscellaneous Administration Topics
  • Checking the Status of System Services
    • System Alerts
    • Status Tab
  • Resynchronizing the System and Checking Aliveness
    • Changing the Time Interval for the Automatic "Aliveness" Check
  • Start and Stop Monitoring of Endpoints
  • Working with Containers
    • Monitoring Containers
    • Unregistering Containers
  • Working with System Policies
    • Accessing System Policies
    • Viewing a System Policy Definition
    • Defining and Modifying System Policies

Index