1.4 Troubleshooting

1.4.1 Viewing Server Errors

Syntax errors and other mistakes in component files or dynamic server pages can cause errors in the Content Server. If the Content Server fails, it reports the error in the following locations:

• If you run the Content Server from a command prompt, you can view the error in the console window.

• If you can log in to the Content Server and display the Admin Server page, you can view the Content Server log by selecting the Content Server and then clicking the View Server Output link.

• You can view the Content Server log files in the DomainHome/ucm/cs/weblayout/groups/secure/logs/ directory.

1.4.2 Viewing Page Data

The IsJava setting displays the local data of a Content Server Web page.

• In a Web browser, add the following code in the Address box to the end of the page's URL:

  &IsJava=1
  

• On a template page or in an include, use the following code:

  <$IsJava=1$>
  

The IsDebugTrace setting displays a tree structure view of all includes being called on a Content Server Web page. The debug trace appears at the bottom of the Web page.

• In a Web browser, add the following code in the Address box to the end of the page's URL:

  &IsDebugTrace=1
  

• On a template page or in an include, use the following code:

  <$IsDebugTrace=1$>
  

• To place a marker in the script debug trace, place the following code at the point where you want to see a value or perform a step:

  <$trace(marker code)$>
  

  For example, you can use the following code to insert the current user name in the debug trace (the eval function must be used to evaluate Idoc Script):

  <$trace(eval("The user name is "<$UserName$>)$>
  

IsJava and IsDebugTrace are discussed in detail in the Oracle Fusion Middleware Idoc Script Reference Guide.

1.4.3 Monitoring Resource Loading

Three configuration settings enable you to view the loading of resources when you run the Content Server from a command line. Set any of these variables equal to 1 in the IntradocDir/config/config.cfg file:

• TraceResourceLoad logs all resources loaded, resource overrides, resource conflicts, and resource merges.

• TraceResourceOverride logs when a system resource is overridden by a component resource or a component resource is loaded twice.

• TraceResourceConflict logs when a system resource is overridden twice by component resources.

These configuration settings are discussed in detail in the Oracle Fusion Middleware Idoc Script Reference Guide.

The following is an example of the command line output when TraceResourceLoad=1.

Loading Java Resources
Loading ConflictTester Component
Loading ConflictTester2 Component
Loading Compression Component
Merging  into Filters
*MERGE* [validateStandard, compression.ConversionParamsFilter, null, 1]
Loading Html Resources
Loading System Resource
c:/intradoc/shared/config/resources/upper_clmns_map.htm
ColumnTranslation
Loading System Resource
c:/intradoc/shared/config/resources/indexer.htm
IndexerQueryTable
IndexerStatesTable
IndexerTransitionsTable
DefaultIndexerCycles
Loading System Resource
c:/intradoc/shared/config/resources/std_page.idoc
std_html_head_declarations
std_definitions
std_html_head_definition_declarations
std_page_variable_definitions
…

Loading System Resource
c:/intradoc/shared/config/resources/std_docrefinery.htm
AdditionalRenditionsSource
DocumentConversions
ConversionSteps
Loading ConflictTester Component
c:/intradoc/custom/ConflictTester/resources/conflicttester_resource.htm
conflict_tester_include
ConflictTester_Table
Loading ConflictTester2 Component
c:/intradoc/custom/ConflictTester2/resources/conflicttester_resource.htm
*OVERRIDE* conflict_tester_include
***CONFLICT*** ConflictTester_Table
Loading Compression Component
c:/intradoc/custom/Compression/Compression_resource.htm
*OVERRIDE* searchapi_result_definitions
*OVERRIDE* searchapi_thumbnail_result_doc_href_start
*OVERRIDE* searchapi_result_table_content_begin
compression_thumbnail_img
Loading Compression Component
c:/intradoc/custom/Compression/Compression_handlers.htm
CompressionHandlers
Merging ConflictTester_Templates into IntradocTemplates
*MERGE* HOME_PAGE
Merging ConflictTester_Templates into IntradocTemplates
*MERGE* HOME_PAGE
Merging CompressionIntradocTemplates into IntradocTemplates
*MERGE* COMPRESSION_IMAGE_INFO
Merging CompressionHandlers into ServiceHandlers
*MERGE* [FileService, compression.CompressionFileServiceHandler, 100]
*MERGE* [FileService, DocCommonHandler, 100]
*MERGE* [DocService, compression.CompressionFileServiceHandler, 100]
…