16 Managing the People Connections Service

16.3.1 Accessing People Connections Administrative Settings

To access People Connections administrative settings:

1. Log in to WebCenter Spaces using your administrative user name and password.

2. Click the Administration link at the top of the application (Figure 16-1) to open the WebCenter Administrator Center page.

   Figure 16-1 Administration Link at the Top of the Application

   
   

3. Click the Services tab to bring it forward.

4. Select People Connections (Figure 16-2).

   Figure 16-2 People Connections Option on the Services Tab

   
   

   Tabs with the names of People Connections features appear to the right.

16.3.2 Configuring Activity Stream

Activity Stream provides a means of publishing your own application activity and tracking the activity of other users. The types of activity that are tracked depend on Activity Stream configuration. Table 16-1 lists the types of activities that may be tracked by Activity Stream.

Activity Stream configuration falls under three categories:

• Filter—Use Filter options to select the default services from which to show activities.

• Source—Use Source options to specify whether personal and group space activities are shown in Activity Stream.

• Privacy—Use Privacy options to set default user access to other users' Activity Stream information.

To configure Activity Stream:

1. Access People Connections administrative settings as described in Section 16.3.1.

2. Click the Activity Stream tab to bring it forward.

3. Expand the Filter node (Figure 16-3).

   Figure 16-3 Activity Stream Filter Node

   
   

4. Select the default services from which to publish activity.

   Note:

   The activities of services that are not selected are still tracked, but they do not appear in the Activity Stream. If you select to show the service activities at some later point, all of the activities that occurred when the service was not selected now appear in the Activity Stream.

   See Also:

   For information about which service activities are tracked, see Table 16-1, "Activities Tracked by Activity Stream".

5. Expand the Source node (Figure 16-4).

   Figure 16-4 Activity Stream Source Node

   
   

   Table 16-2 lists and describes each option.

   Table 16-2 Activity Stream Source Options

   Option	Description
   Connections	Select whether to track personal space activity from a user's connections Choose from: Don't include personal space activities—Select to omit all personal space activity from Activity Stream. Include personal space activities from all connections—Select to track all personal space activity from the current user and the current user's connections in Activity Stream.
   Group Spaces	Select whether to track group space activity Choose from: Don't include group space activities—Select to omit all group space activity from Activity Stream. Include all group space activities—Select to track all group space activity from the group spaces to which the current user has access in Activity Stream.

   
   

6. Expand the Privacy node (Figure 16-5).

   Figure 16-5 Activity Stream Privacy Node

   
   

   Table 16-3 lists and describes each option.

   Table 16-3 Activity Stream Privacy Options

   Option	Description
   Allow all of my activities to be viewed by	Specify who can view another user's activities Choose from: Everyone—Any user, whether logged in or not, can view other users' activities. Authenticated Users—Users who have logged in can view other users' activities. My Connections—User A can view user B's activities if user B has accepted user A as a connection. User A can also view user A's activities. Myself—A user can view only his own activities.
   Allow Owner Override	Enable users to override the application default settings using their own People Connections Preferences (for more information, see the "Setting People Connections Preferences" section in the Oracle Fusion Middleware User's Guide for Oracle WebCenter).

   
   

7. Click Apply to save your configuration settings.

16.3.3 Configuring Connections

Connections configuration involves specifying who can view another user's connections and whether users accept invitations to connect automatically.

To configure Connections:

1. Access People Connections administrative settings as described in Section 16.3.1.

2. Click the Connections tab to bring it forward (Figure 16-6).

   Figure 16-6 Connections Configuration Settings

   
   

   Table 16-4 lists and describes each option.

   Table 16-4 Connections Configuration Options

   Option	Description
   Grant View Access to	Classes of users to whom to grant automatic view access to a user's connections The users you select can view and interact with another user's connections. Choose from: Everyone—All users, including users who are not logged in, can see other users' connections. Authenticated users—Only users who are logged in can see other users' connections. User's Connections—Only the user himself and the users to whom he is connected can see his connections. User Only—Only a user can see his own connections.
   Allow Owner Override	Option to allow or prohibit users from overriding the administrator View access setting: Select to allow users to override the administrative View access setting specified here using their personal Preferences (for more information, see the "Setting People Connections Preferences" section in the Oracle Fusion Middleware User's Guide for Oracle WebCenter). Clear to prohibit users from overriding the administrative View access setting.
   Accept Invitations Automatically	Select to specify that, by default, all invitations to connect are accepted automatically. Clear to specify that, by default, a user must explicitly accept or reject invitations to connect.

   
   

3. Click Apply to save your configuration settings.

16.3.4 Configuring Profile

Every WebCenter user has a profile that displays personal information, such as the user's email address, phone number, office location, department, manager, direct reports, and so on. All but three attributes are stored and read from the LDAP identity store that is configured against WebCenter Spaces. The three exceptions include the profile photo, status message, and expertise.

Personal profiles are presented in four sections: Summary, Employee, Business Contact, Personal Information. Each section provides information related to the section heading. For example, Summary includes a collection of basic details, such as the user's name, email address, and office location.

It is the administrator's job to specify the information to show in each section and whether users are allowed to edit their profile data and their application password within WebCenter Spaces.

To configure Profile:

1. Access People Connections administrative settings as described in Section 16.3.1.

2. Click the Profile tab to bring it forward (Figure 16-7).

   Figure 16-7 Profile Configuration Settings

   
   

   Table 16-5 lists and describes each option.

   Table 16-5 Profile Configuration Options

   Option	Description
   Allow Password Change	Specify whether users are allowed to change their application password Select to enable users to change their application password. Clear to prevent users from changing their application password. The option is useful when your organization provides a single, separate application for managing user credentials and, consequently, prefers not to offer password management through each application.
   Profile Gallery Pages	Access and edit default Gallery pages User Profile Gallery Page—The page users see when they view another user's profile gallery. Choose either: View—Click to view the other users' Gallery page. Edit—Click to edit the other users' Gallery page in Oracle Composer. For more information, see the "Editing Pages" section in the Oracle Fusion Middleware User's Guide for Oracle WebCenter. My Profile Gallery Page—The page users see when they view their own profile gallery (by clicking their user name at the top of the application). Choose either: View—Click to view the user's own Gallery page. Edit—Click to edit the user's own Gallery page in Oracle Composer. For more information, see the "Editing Pages" section in the Oracle Fusion Middleware User's Guide for Oracle WebCenter.
   Profile Access	Specify which Profile sections to show and whether users are allowed to update their profile details Set application defaults in the following table columns: Profile Section—Identifies the groups of information shown in a user profile. View Settings—Specify which users can view a particular profile section, and indicate whether users can change these defaults in their personal Preferences (for more information, see the "Setting People Connections Preferences" section in the Oracle Fusion Middleware User's Guide for Oracle WebCenter). View Settings for the Summary section control not only who can view summary details but also for whom the user appears in people search results. Set values for: Who can view this section—Specify which class of users can view the associated profile section by default. Choose from: Everyone—All users, including users who are not logged in, can see the associated profile section in other users' profiles. Authenticated Users—Only users who are logged in can see the associated profile section in other user's profiles. User Only—Only a user can see his own details in the associated profile section. None—The section is hidden from all users. Allow Owner Override—Enable or disable users' from overriding the default application settings you specify here. Select to enable; clear to disable. Can Edit—Select to enable users to edit the associated profile section of their own personal profiles; clear to prohibit users from editing the associated profile section.
   Profile Attributes	Indicate the section attributes that users are allowed to edit by default Under Allow Update: Select an attribute to enable users to edit its value in their own profiles. Clear an attribute to prohibit users from editing it in their own profiles.

   
   

3. Click Apply to save your configuration settings.

16.3.5 Configuring Message Board

Message Boards provide users with a means of viewing and posting messages to their connections. Message Board configuration settings control who can view and post to another user's Message Board and whether users can edit and delete messages they have posted.

To configure Message Board:

1. Access People Connections administrative settings as described in Section 16.3.1.

2. Click the Message Board tab to bring it forward (Figure 16-8).

   Figure 16-8 Message Board Configuration Settings

   
   

   Table 16-6 lists and describes each option.

   Table 16-6 Message Board Configuration Options

   Option	Description
   Grant View Access to	Specify who can view Message Board messages Everyone—All users, whether logged in or not, can see users' Message Board messages. Authenticated Users—Only logged in users can see users' Message Board messages. User's Connections—Only the user himself and the users to whom he is connected can view his Message Board. User Only—Only a Message Board owner can see his Message Board messages.
   Grant Post Access to	Specify who can post Message Board Messages Everyone—All users, whether logged in or not, can post Message Board messages. Authenticated Users—Only logged in users can post messages to Message Boards. User's Connections—Only the user himself and the users to whom he is connected can post messages to his Message Board. User Only—Only a Message Board owner can post messages to his Message Board.
   Allow Owner Override	Specify whether users can override these administrative defaults Select to enable users to edit the default settings through user Preferences (for more information, see the "Setting People Connections Preferences" section in the Oracle Fusion Middleware User's Guide for Oracle WebCenter). Clear to enforce the administrator default application settings.
   Additional Access Settings	Specify whether users who are allowed to post messages to Message Boards are also allowed to edit and delete their posts Choose from: Edit message—Select to enable users to edit their own Message Board posts. Delete message—Select to enable users to delete their own Message Board posts.

   
   

3. Click Apply to save your configuration settings.

16.3.6 Configuring Feedback

Feedback provides a means of viewing and posting user feedback for other application users. Feedback configuration settings offer controls for identifying who can view, post, and delete feedback.

To configure Feedback:

1. Access People Connections administrative settings as described in Section 16.3.1.

2. Click the Feedback tab to bring it forward (Figure 16-9).

   Figure 16-9 Feedback Configuration Settings

   
   

   Table 16-7 lists and describes each option.

   Table 16-7 Feedback Configuration Options

   Option	Description
   Grant View Access to	Specify who can view user Feedback Choose from: Everyone—All users, whether logged in or not, can see other users' Feedback. Authenticated Users—Only logged in users can see other users' Feedback. User's Connections—Only the user himself and the users to whom he is connected can view his Feedback. User Only—Users are the only ones who can view the Feedback left for them.
   Grant Post Access to	Specify who can post Feedback Choose from: Everyone—All users, whether logged in or not, can post Feedback. Authenticated Users—Only logged in users can post Feedback. User's Connections—Only the user himself and the users to whom he is connected can post Feedback for him. User Only—Disables other users from posting Feedback messages.
   Allow Owner Override	Specify whether users can override these administrative defaults Select to enable users to revise application default settings through user Preferences (for more information, see the "Setting People Connections Preferences" section in the Oracle Fusion Middleware User's Guide for Oracle WebCenter). Clear to enforce the administrator default application settings.
   Additional Access Settings	Indicate whether users can delete the Feedback they post Delete feedback Select to enable users to delete the Feedback they post. Clear to prohibit users from deleting the Feedback they post.

   
   

3. Click Apply to save your configuration settings.

16.4.1 Troubleshooting Activity Stream

Table 16-8 lists problems and responses for troubleshooting Activity Stream in WebCenter Spaces.

16.4.2 Troubleshooting Connections

Table 16-9 lists problems and responses for troubleshooting Connections in WebCenter Spaces.

16.4.3 Troubleshooting Profile

Table 16-10 lists problems and responses for troubleshooting Profile in WebCenter Spaces.

16.4.4 Troubleshooting Message Board

Table 16-11 lists problems and responses for troubleshooting Message Board in WebCenter Spaces.

16.4.5 Troubleshooting Feedback

Table 16-12 lists problems and responses for troubleshooting Feedback in WebCenter Spaces.